FAQ
GENERAL | ORDERING | DELIVERY
Yes! From protein powders to pre-workout essentials, and plenty more on the way! Elevate your gains with us. "Drink (or Eat) Da Milgy... and get Da Strong Muscles".
In the unlikely event that you receive a damaged or expired product, please contact our customer service team, and we will work with you to find a resolution.
We want to ensure that you are completely satisfied with your purchase. However, please note that we only offer returns or refunds on MILGY MERCH.
To make sure you get the products you need and want, we recommend you carefully review product information and images before making a purchase. This will ensure that you receive the products that meet your expectations. If for any reason you are not satisfied with your purchase, please reach out to our customer service team and we'll do our best to find a solution that works for you.
We do not offer exchanges for products purchased. In case of receiving a damaged or expired product, please contact our customer service team, and we will work with you to find a resolution.
You can contact MILGY customer service here. We will be happy to assist you with any questions or concerns you may have.
You can make changes to your order by logging into your MILGY account or by contacting our customer support team.If you need to change your order, please contact our customer service team within 24 hours of placing the order. However, no changes can be made after the order has been processed and dispatched.
We understand that sometimes plans change and you may need to cancel your order.If you need to cancel your order, please contact our customer service team within 24 hours of placing the order. If your order has not yet been processed, we will issue a full refund. However, once an order has been processed, we are unable to offer refunds or returns. In case of a processed order, a cancellation fee may apply. We apologize for any inconvenience this may cause. Please reach out to our customer service team and we'll do our best to find a solution that works for you.
This is dependent on which items are ordered. In the unlikely event that you want a refund, please reach out to our customer service team and we'll do our best to find a solution that works for you. We value your satisfaction and will do our best to ensure that you are happy with your MILGY experience.
Our MILGY products have found their way into multiple retail chains, gyms, and supplement stores. Check out the list of retailers on our Home Page.
With the help of our 3PL and courier partners, Urgent Couriers, DHLand NZ Post. We deliver Worldwide!
We understand the importance of having your order delivered to you in a timely manner. While we typically aim for a 2–14-day delivery, it may vary depending on your location and the availability of products.
Rest assured, we'll provide you with a tracking number at the time of purchase and keep you updated if there are any changes. We'll do our best to get your MILGY to you as soon as possible.
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